Terms & Conditions

Welcome to Qala! By accessing our website and purchasing our products, you agree to comply with the following Terms & Conditions.

1. General Information

• The content on this website is for informational purposes only and may be subject to changes without prior notice.
• We reserve the right to modify or discontinue products and services without liability.

2. Orders & Payments

• Orders are processed once full payment is received.
• We accept secure online payments via multiple payment gateways.
• In case of any payment failure, customers must contact their bank or our support team.

3. Shipping & Delivery

• Orders are shipped within X days of confirmation.
• Delivery times may vary depending on location and courier services.

4. Returns & Refunds

• Due to the perishable nature of ghee, we do not accept returns once the product is opened.
• Refunds are applicable only in case of damaged, incorrect, or defective products (must be reported within 24 hours of delivery).

5. Usage & Restrictions

• Our products are meant for personal use only and cannot be resold without authorization.
• Any misuse, reproduction, or redistribution of content from our website is strictly prohibited.